Legal
Every Woohl policy in one place — privacy, terms, shipping, returns, refunds and grievance redressal, each with the date it last changed.
What we collect, who it reaches, how long we keep it, and how to have it deleted.
Updated
The agreement between you and Woohl, including our role as a marketplace.
Updated
Cancellation windows, refund routes and how long each one takes.
Updated
The 7-day return window, what is excluded, and how pickup works.
Updated
Where we deliver, delivery estimates, charges and what happens when a parcel is late.
Updated
Escalation with a named officer, acknowledged within 48 hours.
Updated
Our Grievance Officer is Rohit Sharma. Every complaint is acknowledged within 48 hours and closed within 30 days.
